Creative Stream Blog

This is where we craft our own stories and views for you to be enlightened through our creative stream.

  Category Archives for Communication

Instant Chat should be a primary contact method for your website

For a number of years, we have enjoyed contacting support services using instant chat. There just seems to be something satisfying about talking to someone in real time whilst they sort out your problems. So is instant chat right for your website? This has been adopted by many different styles of website which puts their customers in charge when asking questions or support. But you need to be able to ensure that there is someone on the other end of the instant chat when requested. You need to choose the right solution for your website. We currently use Slaask¬†which is great not only does it place a friendly picture of […]

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